What is the halo effect in employee evaluations?

Study for the NAB Domain 2 Operations Test. Use flashcards and multiple choice questions, with hints and explanations. Get exam ready!

The halo effect in employee evaluations refers to the phenomenon where a single positive characteristic or trait of an employee disproportionately influences the overall assessment of their performance. This means that if an evaluator perceives an employee to excel in one area—such as communication skills—they may unconsciously rate this employee more favorably in other unrelated areas, even if those areas do not warrant a high rating.

This effect can lead to evaluations that are not balanced or reflective of the employee's true performance across all metrics. The halo effect is particularly important to recognize because it can skew evaluations, making them less objective. For instance, a manager might overlook an employee's shortcomings in teamwork or problem-solving because they are impressed by their punctuality or charisma. Understanding this bias helps evaluators strive for a more objective assessment that reflects actual performance in various competencies.

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